DUTIES AND TAXES

  1. Australia, United Kingdom and Germany
    Import taxes and duties are included in the price of the products and there are no additional charges upon delivery.
  2. United States and Canada
    Duties are included. Taxes are applied at check-out according to the state/province of the shipping address.

    3. Other international shipments
    There may be duties and taxes incurred on your shipment that you will be responsible for. Please note that RSJ does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

    FOREIGN TRANSACTION FEES

    RSJ does not charge any additional fees other than the total amount owed for the order. Other fees would have been applied by your bank and are not under the control of RSJ. As we're based out of Australia, banks in other countries may consider us a "foreign company" and charge additional international fees on their own. We are not able to provide a refund for any foreign transaction fees.

    Should you have confirmed that the charge was made on RSJ’s end, please reach out to our customer support team at (create email) with the details on the charges.

    Should you decide to deny the shipment due to duties and other fees, the package will be returned back to us and you will be refunded for the order after deducting the return shipping fee.